Customer Reviews and Testimonials

Hear What Our Customers Say About Us in Mid-Michigan and Southern Michigan

At ESCON Power Solutions, we pride ourselves on delivering outstanding service and reliable power solutions to our community. Here’s what some of our satisfied customers across Mid-Michigan and Southern Michigan have to say about their experiences with us.

“Great company to work with! They installed a Generac generator at my home and did a fantastic job. We even ran into a possible issue during the installation and the crew from ESCON came up with a acceptable solution quick! Highly recommended 👌

— Nicholas Bennett

“The service was consistent with promotionals with the technician providing details of the current status of our generator. The tuneup components will increase the life and performances as we do experience several power loss events during the course of a year.”

— Kost Kapchonick

“I cannot say enough great things about Rich and the ESCON group. Following the January 2024 snow storm with power outages everywhere, our whole home generator battery failed and our generac did not turn on. I called ESCON emergency line at 4:30 AM, Rich called back at 4:45 AM and was to my house by 6 AM. He was able to replace the battery and get our generator back up and running within 30 minutes.”

— Kristen Parker

“I had the pleasure of meeting with Rich, Lead Technician, who came out to inspect my 17 year old Generac Generator.
I found him to be extremely knowledgeable and honest.
I would recommend him and ESCON Power Solutions for any generator needs!”

— Sharron Buda

“ESCON offers great service.
We have a home with a 9 year old Generac generator. We needed a replacement part. Went to ESCON’s office on N Johnson in Bay City MI. Showed a picture of the part needed. I got the model and serial number off the label inside of the generator motor. I spoke with Alyssa on the phone and sent her photos of the label and within days I had one of the parts the second is on order.
I highly recommend the staff and Thanks ESCON for your service.”

— Lucy Peters

“Rich Tetloff was wonderful when our new Generac developed a problem. It had been installed by a downstate electrician friend of our kids (I knew better at the time, Lol) who was long gone when the green light disappeared. We heard about Rich, called him, and he was on-site within the hour. He quickly diagnosed the problem, fixed it, and took time to explain a lot of things we did not know. He was thorough, kind, thoughtful, easy to understand, and went above and beyond to make us comfortable with our new purchase. We are now life-long customers of ESCON and will be using him for yearly maintenance. Thank you for taking such good care of us!!!”

— Roger Carey

“The attention to details that the installers showed was fantastic. They put everything back to pre install with such detail that you couldn’t tell they had even been there. I will recommend them to everyone.”

— Mike kime

“Rich has always exceeded expectations when either coming out for service when needed or general maintenance of the generator. He makes it a point to touch base with us when the job is completed.”

— Michele Bringer

“Louis the tech guy did great service. Not only oil replacement but checking n cleaning! Real Thorough!”

— Karl Kacel

“Louis Villaire was at our home today doing maintenance for us. We were so pleased he did an amazing job. Very pleased.”

— Scott graham

Very friendly and extremely helpful answering all my questions during this first annual maintenance. A continuation of all the professional contacts buying, installing and now maintaining the generator.

— John Pruiett

“They have always been very responsive,courteous,go out of their way…..all of their employees,techs,office etc are all great and follow up on any questions….recently I had a problem and they wnet out of their way to correct and follow up on the repair…strongly recommend !”

— Robert Moran

Customer Satisfaction: Our Top Priority

We value the feedback from all our customers as it helps us continue improving our services and solutions. ESCON Power Solutions is dedicated to ensuring that every customer receives the best service possible. If you’ve worked with us, we’d love to hear from you!

Connect with us today to see how we can empower your home or business with innovative power solutions. Your peace of mind is just a call away at (989) 893-4541 or visit us at genteam@escon.us. At ESCON Power Solutions, your energy security is our top priority.

Scroll to Top

You may also fill out the form below to have us get back to you ASAP.

*Your information is not sold or given to any person or organization.